Terms & Conditions
Last updated: August 12, 2026
1. Acceptance of Terms
By accessing or purchasing from My Tech Zone eSIM (“we,” “us,” or “our”), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.
2. Service Description
My Tech Zone eSIM provides digital eSIM data plans for international travellers. Each plan includes a specified amount of high-speed data valid for a set duration in designated countries or regions. Plans are delivered via QR code to your WhatsApp and email instantly upon successful payment.
3. Eligibility
You must have an eSIM-compatible, carrier-unlocked device to use our service. It is your responsibility to verify device compatibility before purchase. Use our Compatibility Checker to confirm.
4. Payment & Pricing
All prices are displayed in the currency selected at checkout. Prices may change without notice. Payment is processed at the time of order. You are responsible for any applicable taxes or currency conversion fees imposed by your payment provider.
5. Delivery
eSIM QR codes are delivered digitally via WhatsApp and email within 60 seconds of successful payment in most cases. Delivery may occasionally be delayed due to carrier provisioning or network conditions. If you do not receive your QR within 15 minutes, contact our support team immediately.
6. Activation & Usage
You must install the eSIM profile before departure while connected to Wi-Fi. Data roaming must be enabled on the eSIM line upon arrival at your destination. The plan validity period begins at the time of first network connection at the destination, not at the time of purchase or installation.
7. Fair Use Policy
Unlimited data plans are subject to a Fair Use Policy. Excessive usage that impacts network quality for other users may result in throttled speeds. Specific fair use thresholds are disclosed on individual plan pages.
8. Refunds
Refund eligibility is determined by our Refund Policy. Generally, refunds are available for plans that have not been activated or connected to a destination network. Refund requests must be submitted within 30 days of purchase.
9. Limitation of Liability
My Tech Zone eSIM is not liable for: (a) service interruptions caused by carrier network issues, natural disasters, or government actions; (b) loss of data or connectivity due to device incompatibility; (c) roaming charges incurred from your primary SIM line. Our total liability is limited to the amount paid for the specific plan in question.
10. Intellectual Property
All content on this website — including text, graphics, logos, and software — is the property of My Tech Zone eSIM and protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works without written permission.
11. Governing Law
These terms are governed by the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of courts in Multan, Pakistan.
12. Contact
For questions about these terms, reach us on WhatsApp at +92 317 1665165 or email support@mytechzone.com.